Frequently Asked Questions

about Neon Nails Studio

What is your return policy?

All sales are final.

What is your cancellation policy?

We understand that life can be unexpected at times! Please give us at least 4 hours notice for any cancellations.

What happens if I’m are not completely satisfied with your services?

We strive to ensure our clients are happy and satisfied. We do not give refunds. However, if you are not completely satisfied we would be more than happy to do a complimentary fix within 5 days. This does not include changing any type of color or style. After 5 days full-service charges will apply.

What happens if I miss my appointment?

We value your time and hope you do the same for us!

We reserve the right to charge for any no-show or repeated missed appointments.

We thrive to bring you relaxation happiness best service